The second day of the conference is starting. The day starts with parallel sessions as there is no keynote today (Trude, we miss you here). Today's Annual General Meeting will be just before lunch and we will have many important issues to discuss with the Eurocall members. These include the direction of Eurocall and its conferences, the new website and the forms of activities we want to include, SIG guidelines etc. etc. We are hoping for a wide participation and a lively discussion in the meeting!